Leidos Software Engineer in CHANTILLY, Virginia
An Identity & Access Management (IdAM) program is seeking a highly motivated software engineer to provide technical expertise in support of a mission critical enterprise system. Successful candidate will provide Tier 3 support to the Ops Support team.
Roles and Responsibilities:
Troubleshoot and resolve system/operational incidents
Perform root cause analysis for operational incidents
Analyze system performance and take corrective actions as needed
Assist Tier 2 with resolving complex system and end user problems
Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
Work with deployment and ISP teams to support baseline deployments to operations
Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur
Strong communication skills, both verbal and written.
Ability to quickly learn new software and IT concepts.
Strong problem solving and decision making skills.
Self-starter with an ability to work in a team environment and independently
Intimately familiar with the COTS products that the program leverages: the Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
COTS and FOSS integration experience
Experience scripting in a Linux environment using Shell and Bash
Deep understanding and background in COTS integration and custom code development
TS/SCI clearance required
Additional preferred skills/experience (not required):
Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
Security Protocols/Concepts (SSL/TLS, PKI, etc.)
Experience with configuring and troubleshooting Apache HTTPD
CA SecureSpan XML Gateway
BS degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience
External Referral Eligible
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.