Job Information
Leidos Tier 2 Systems Maintainer 24x7 - TS/SCI with Poly in Las Cruces, New Mexico
Description
The National Security Sector at Leidos has an opening for a Tier 2 Systems Maintainer supporting 24x7-mission applications in Las Cruses NM. The successful candidate will be required to function as an integral member of a highly proficient and technically competent team of System Maintainers and will be responsible for ensuring the continuous operation of complex mission applications in a purpose-built enterprise environment. Qualified applicants must be able to work collaboratively to reliably resolve system anomalies. Applicants must be available and willing to support operations using a rotating 24x7 shift schedule with predictable periods of non-work, extended personal time and increased pay. This position is not for a help desk. The qualified candidate will be a Tier 2 maintainer in all respects and will work closely with the 8x5 personnel to enhance broad system knowledge. Occasional out-of-band call-in support may be required.
Primary Responsibilities:
Maintain consistent mission processor availability and reliability through the implementation of proactive Systems Maintenance methodologies and request fulfillment activities
Demonstrate comprehensive technical competence in the expedient restoration of mission applications and associated functions to a fully operative state
Adhere to prescribed incident and problem management or ticket escalation processes to quickly and proactively resolve system anomalies as appropriate
Create, enhance, update or otherwise maintain concise, accurate, and complete Tier 2 maintenance and operations documentation
Provide relevant input to the shift lead and other teammates regarding activities and incidents that negatively impact Tier 2 mission operations.
Provide training to teammates, Tier 1 and customers as required
Other related supporting duties as required
Basic Qualifications:
U.S. citizen with an active TS/SCI with a polygraph required
Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience
Current DoD 8570 certification applicable to the position (typically Security+)
Knowledge of Tier 2 system maintenance and troubleshooting on mission critical systems
Experience with constructive, collaborative approach
Excellent verbal and written communication skills
Ability to work collaboratively and constructively with other leaders
Must be willing to perform shift work
Preferred Qualifications:
Mission-specific technical knowledge and operations experience (incl. DEC VMS and/or Alpha)
Proven experience and proficiency with one or more of the following disciplines in an enterprise environment:
Unix, Linux, and/or Windows based OS and application management
Script development and implementation (e.g. PyThon, BaSH, XML)
Troubleshooting of complex and interconnected systems
Usage and support of Enterprise Maintenance Management tool(s)
Ability to develop technical solutions through deep analysis and understanding of impact to the end-product/solution
Ability to work independently and in a collaborative environment to achieve day-to-day objectives that significantly impact operational results and deliverables
Deep understanding and ability to apply principles, theories, and concepts of domain related mission operations and a broad understanding of dependent domains
Original Posting Date:
2024-06-03
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $65,000.00 - $117,500.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00136789
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.